Real guest reviews, verified parking details, and precise location data are the three pillars of an informed booking decision for the Ibis London Shepherds Bush – Hammersmith. This article combines official property information from Accor with aggregate scores from Booking.com and TripAdvisor to answer the questions travellers most often ask before reserving a room at this west London budget hotel.
Last checked: 2026-08-10
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Hotel name: ibis London Shepherds Bush – Hammersmith · Address: 3-5 Rockley Road, London W14 0DJ · Nearest tube station: Shepherd’s Bush (5-minute walk) · Nightly rate range:
Real guest reviews, verified parking details, and precise location data are the three pillars of an informed booking decision for the Ibis London Shepherds Bush – Hammersmith. This article combines official property information from Accor with aggregate scores from Booking.com and TripAdvisor to answer the questions travellers most often ask before reserving a room at this west London budget hotel.
20 – $266How we researched this
Last checked: 2026-08-10.
Sources reviewed: official property website (ALL Accor), Booking.com listing and guest reviews, TripAdvisor reviews and discussion threads, Expedia hotel information, Hotels.com listing, The Guardian travel archive.
No on-site visit was conducted, no staff interview was carried out, and we did not independently verify pricing or parking arrangements at the hotel.
Ibis London Shepherds Bush – Hammersmith at a glance
- 3–5 Rockley Road, London W14 0DJ, in the London Borough of Hammersmith and Fulham (ALL Accor)
- Local car-park access on Charecroft Way (satnav W14 0DQ) at £25 per 24 hours, with a 198 cm height restriction (ALL Accor)
- 8.0/10 from 1,665 reviews on Booking.com; 4.3/5 from 2,530 reviews on TripAdvisor (Booking.com, TripAdvisor)
- Shepherd’s Bush Underground Station is a 5-minute walk away; Goldhawk Road Station is 8 minutes away (Expedia)
| Detail | Value |
|---|---|
| Hotel name | ibis London Shepherds Bush – Hammersmith |
| Address | 3-5 Rockley Road, London W14 0DJ |
| Nearest tube station | Shepherd’s Bush (5-minute walk) |
| Nightly rate range | $120 – $266 |
| Standard parking rate | £25 per 24 hours (local car park on Charecroft Way) |
| Booking.com score | 8.0/10 (1,665 reviews) |
| TripAdvisor score | 4.3/5 (2,530 reviews) |
| Brand operator | Accor (economy segment) |
Is Shepherd’s Bush a nice part of London?
Shepherd’s Bush sits in west London within the London Borough of Hammersmith and Fulham. According to Expedia, the hotel is within a 10-minute walk of the Shepherd’s Bush Empire, the Bush Theatre, and Shepherd’s Bush Market, with Westfield London Shopping Centre and the Broadway Shopping Centre reachable within 15 minutes on foot (Expedia). That walkability is reflected in the guest scores: Booking.com’s sub-scores show location rated at 8.8 out of 10, the highest category alongside staff performance at 8.9. Value for money, by contrast, scored 7.7, a gap that suggests guests are more impressed by where the hotel sits than by what they paid per night (Booking.com).
Neighbourhood character near ibis London Shepherds Bush. The area is a mix of residential streets, the enormous Westfield shopping complex, and the performance venues along Shepherd’s Bush Green. Reviews on both platforms consistently describe the immediate vicinity as safe, busy during the day, and convenient for connecting to central London via the Central and Hammersmith & City Tube lines at Shepherd’s Bush Station.
Why this matters: The location score differential (8.8 vs. 7.7 value) tells a story: this hotel earns its strongest marks not from being cheap, but from being well-placed for a sightseeing itinerary that relies on public transport and short walks to restaurants and shops.
Is there parking at ibis Shepherd’s Bush?
Parking is available via a neighbouring car park rather than an on-site hotel facility. The official Accor property page lists “local car park access on Charecroft Way (satnav W14 0DQ)” at a rate of £25 per 24 hours, with a 198 cm height restriction (ALL Accor). Both Expedia and Hotels.com corroborate that self-parking costs £25 per day, while Hotels.com adds that onsite spaces are limited (Expedia, Hotels.com). The arrangement appears to be with the W12 shopping-centre car park, which has direct access into the hotel building.
Parking availability and cost at ibis London Shepherds Bush
Guest reviews on TripAdvisor describe a different pricing experience. One reviewer reported that “parking in the multi storey was good value at £11 for 24 hours with direct access into the hotel” (TripAdvisor user review), and a separate TripAdvisor feature page on parking mentions a 50% discount available through the hotel partnership with the W12 car park (TripAdvisor parking feature). The £11 figure is roughly half the £25 official rate, suggesting that guests who book parking in advance or through the hotel directly may receive a discounted rate.
The catch: The £25 rate comes from the hotel’s official listing, while the £11 rate comes from a single guest review. Without a direct confirmation from Accor that a 50% discount is standard, travellers should budget for the £25 rate and treat any lower figure as a welcome surprise rather than a guarantee.
Is ibis a low budget hotel?
ibis is Accor’s economy hotel brand, positioned below ibis Styles and above ibis Budget within the group’s hierarchy. The Ibis London Shepherds Bush – Hammersmith fits that profile: nightly rates reported by verified guests range from $120 to $266, which places it in the budget-to-midrange segment for London. The hotel offers a restaurant and bar on site, free high-speed Wi‑Fi, and breakfast included in many room rates, amenities that distinguish it from the stripped-back ibis Budget properties that lack food-and-beverage facilities.
ibis brand positioning vs ibis Budget and ibis Styles
The difference between ibis and ibis Budget is largely about what is included. Standard ibis rooms typically come with an en-suite bathroom, a work desk, and access to an on-site restaurant and bar. ibis Budget rooms are smaller, often have shared or semi-private bathroom arrangements, and do not include a full restaurant. ibis Styles, the next tier up, adds design-led interiors and complimentary breakfast as a standard feature. The Shepherds Bush property, as a standard ibis, sits in the middle of that range.
The bottom line: This is a genuine economy hotel with a full-service restaurant and bar, not a no-frills hostel or a capsule hotel. Guests who book expecting a clean, functional room with a restaurant downstairs are likely to be satisfied; guests expecting luxury finishes or a spa will be disappointed.
Where to avoid staying in London?
Safety is a common pre-booking concern, and the question of which parts of London to avoid appears frequently alongside searches for budget hotels. The published review data for this property offers a useful indirect answer: TripAdvisor rates the hotel’s location at 4.4 out of 5, and Booking.com’s location sub-score of 8.8 places it among the hotel’s strongest attributes. No review pattern in either platform suggests that guests felt unsafe in the immediate vicinity of the hotel.
Shepherd’s Bush safety profile for travelers
Shepherd’s Bush is a densely populated west London district with a high volume of pedestrian traffic, particularly around the Westfield shopping centre and Shepherd’s Bush Green. As with any major city neighbourhood, standard urban precautions apply, but the guest-review consensus — across more than 4,000 combined reviews on Booking.com and TripAdvisor — does not flag the area as one to avoid. The hotel’s proximity to Westfield (a 15-minute walk per Expedia) and the 24-hour presence of shoppers and commuters around the Tube station contribute to a well-lit, active streetscape at most hours.
What this means: The data does not support categorising Shepherd’s Bush as an area to avoid. Budget-conscious travellers who prioritise central access without the premium prices of zones 1 hotels will find this location pragmatic rather than problematic.
What does ibis hotel stand for?
ibis is a brand name taken from the ibis bird, a wading species chosen as a symbol of the chain’s French origins. The brand was founded in 1974 as part of Accor and has since grown into one of the world’s largest economy hotel networks, with properties across Europe, Asia, the Americas, and Oceania.
ibis brand name origin and history
The ibis brand sits at the economy end of Accor’s portfolio. The company launched its first ibis hotel in Bordeaux in 1974, and the concept quickly expanded across France before becoming an international brand. The bird imagery — the ibis is known for being adaptable and widespread — was chosen to reflect the brand’s ambition of offering consistent, reliable accommodation at a low price point. The Shepherds Bush property, opened in 2011 according to review timelines and the 2012 Guardian travel piece, is part of that expansion into the UK market.
The implication: The Ibis London Shepherds Bush – Hammersmith operates within a well-established, standardised brand framework. The room layout, bed quality, bathroom fittings, and restaurant menu will be similar to those at any other ibis in London, which is an advantage for travellers who value predictability over local character.
How much is parking at Shepherd’s Bush?
The standard daily parking rate at the car park serving the Ibis London Shepherds Bush – Hammersmith is £25 per 24 hours, according to the official Accor listing (ALL Accor). Expedia and Hotels.com both list the same £25 daily rate (Expedia, Hotels.com). The car park is located on Charecroft Way (postcode W14 0DQ) and has a height restriction of 198 cm, which excludes most vans and some larger SUVs.
Guest reviews on TripAdvisor mention a discounted rate of approximately £11 for 24 hours, achieved through a partnership between the hotel and the W12 car park (TripAdvisor parking feature). That rate has not been confirmed on the official Accor page, and it may vary by season or booking channel.
Why this matters: Parking cost is a material factor in the total price of a London hotel stay, especially for drive-in guests. The spread between £11 and £25 means that asking about parking discounts at check-in — or contacting the hotel directly before arrival — could save between £7 and £14 per day.
Which part of London is Shepherd’s Bush?
Shepherd’s Bush is located in west London, within the London Borough of Hammersmith and Fulham. It sits approximately 4 miles west of Charing Cross, placing it in Zone 2 on the London Underground map. The area is bounded by Holland Park to the east, Hammersmith to the south, Acton to the west, and Willesden to the north.
Expedia lists Shepherd’s Bush Underground Station as a 5-minute walk from the hotel and Goldhawk Road Station as 8 minutes away (Expedia). That places the hotel within easy reach of the Central Line, the Hammersmith & City Line, and the London Overground from Shepherd’s Bush mainline station, which runs direct services to Clapham Junction and Stratford.
The pattern: For travellers mapping out a London itinerary, Shepherd’s Bush functions as a practical base rather than a tourist destination in its own right. The hotel’s position gives 5-minute access to the Tube and 15-minute walking access to Westfield, which means restaurants, shops, and transport links are immediate, while the main tourist corridor from Oxford Circus to Westminster is a 20-minute Tube ride away.
What is the difference between ibis and ibis Styles?
The primary difference between ibis and ibis Styles is in design and included amenities. ibis properties follow a standardised, functional design with consistent room layouts and a restaurant-and-bar offering. ibis Styles properties have individually designed interiors that reflect their local surroundings, and they include complimentary breakfast as a standard feature in the room rate, whereas standard ibis hotels often charge separately for breakfast.
Both brands sit in the economy-to-midrange segment of Accor’s portfolio, above ibis Budget and below Novotel. The Ibis London Shepherds Bush – Hammersmith is a standard ibis, so guests should expect a clean, consistent room with an en-suite bathroom, a flat-screen TV, free Wi‑Fi, and access to an on-site restaurant. They should not expect the design individuality or the guaranteed free breakfast that ibis Styles provides.
Is there a restaurant at ibis Shepherds Bush?
Yes. The Accor property page lists an on-site bar and restaurant (ALL Accor). The Ibis London Shepherds Bush – Hammersmith follows the standard ibis format of a ground-floor restaurant that serves breakfast, lunch, and dinner, with a bar area open into the evening. Guest reviews on TripAdvisor reference the restaurant in passing, though food quality comments are limited and do not dominate the review profile.
The restaurant is a distinguishing feature versus ibis Budget properties, which do not have full food-and-beverage facilities. For travellers arriving late or preferring to eat on the premises, the restaurant eliminates the need to walk to the Westfield dining area or to local pubs in the rain.
The trade-off: Having a restaurant on site is convenient, but it adds the cost of a meal plan or per-meal charges to the overall stay. Budget travellers may save money by walking to the Shepherd’s Bush Market area or the Westfield food court rather than eating at the hotel every night.
Hotel sister properties and nearby alternatives
For travellers who find the Ibis London Shepherds Bush – Hammersmith unsuitable — because of price, availability, or the lack of on-site parking — several other hotel options exist within a 15-minute walk of Shepherd’s Bush station.
- Ibis Budget London White City: A lower-cost alternative from the same Accor group, located near the Westfield shopping centre but with no restaurant and smaller rooms. Rates typically start below $100 per night.
- Novotel London West: A mid-range Accor property on Shortlands Street, with larger rooms, a pool, and a full-service restaurant. Rates are significantly higher than the ibis.
- The Crown and Sceptre: A boutique hotel and pub combination on Shepherd’s Bush Green, offering individually decorated rooms with a more local character. Rates vary but often fall in the $150–$250 range.
- Travelodge London Shepherd’s Bush: A direct economy competitor with similar pricing to the ibis but a different brand standard. Located on Uxbridge Road, a 10-minute walk from the tube station.
For travellers who specifically need parking, the standard £25 daily rate applies at the ibis car park. The Travelodge and the Novotel both offer parking at similar or higher rates, so the ibis is competitive on price for drive-in guests.
What to watch: Booking a sister property through the Accor loyalty programme may earn points toward a free night. If you plan to stay multiple nights in London across different Accor properties, the cumulative points can offset a future booking.
Pros and cons of Ibis London Shepherds Bush – Hammersmith
| Pros | Cons |
|---|---|
| 5-minute walk to Shepherd’s Bush Tube station (Central, Hammersmith & City, Overground) | Parking costs £25 per day standard, with no confirmed discount for advance booking |
| High guest scores for location (8.8/10 on Booking.com) and staff (8.9/10) | Value-for-money score (7.7/10) is the weakest category on Booking.com |
| On-site restaurant and bar for evening meals and breakfast | No on-site car park; parking is via a neighbouring multi-storey with a 198 cm height limit |
| Within 15-minute walk of Westfield London shopping centre | Basic ibis design without the individuality of ibis Styles properties |
| Free high-speed Wi‑Fi included in all bookings | Breakfast is not always included in discounted advance rates |
Best for segments
The Ibis London Shepherds Bush – Hammersmith suits different traveller types to different degrees:
- Budget travellers: Strong fit. Rates from $120 per night in a Zone 2 location with Tube access is competitive for central London. The restaurant on site helps avoid extra meal costs. The value-for-money score of 7.7 suggests most budget travellers feel they got what they paid for, not a windfall.
- Couples: Moderate fit. The standard ibis room layout pairs a double bed with a small work area and a compact bathroom. It is functional for a couple spending most of the day out sightseeing, but not romantic. The Westfield shopping centre and Shepherd’s Bush restaurants provide date-night options a short walk away.
- Sightseers: Excellent fit. The 5-minute walk to the Tube and the 8.8 location score make this a solid base for a sightseeing itinerary. Paddington, Oxford Circus, and Westminster are all within 20 minutes by Train.
- Business guests: Good fit. Free Wi‑Fi, a restaurant for working dinners, and a desk in each room meet the baseline needs of a business traveller. The 8.9 staff score suggests reliable service for check-in, late arrivals, and requests.
The pattern: This hotel does not excel in any one area except location and staff. For travellers who define a good hotel by where it sits and how it is run — rather than by aesthetic charm or luxury amenities — it is a reliable choice.
A note on review scores across platforms
The two major review platforms tell a consistent story with slightly different scoring scales. Booking.com rates the property at 8.0 out of 10 across 1,665 reviews, with the highest sub-scores going to staff (8.9), location (8.8), and cleanliness (8.4). The lowest sub-scores are value for money (7.7) and comfort (7.8). TripAdvisor rates the property at 4.3 out of 5 across 2,530 reviews, with location at 4.4, service at 4.4, and value at 4.0 (Booking.com, TripAdvisor).
The gap between location/value scores is consistent across platforms: roughly 1.1 points on Booking.com (on a 10-point scale) and 0.4 points on TripAdvisor (on a 5-point scale). That gap validates the core editorial claim of this article: the hotel’s strength is its position, not its price.
Our pick: who should book this hotel
After reviewing the official property data, the aggregate guest scores, and the specific answers to the most common pre-booking questions, the Ibis London Shepherds Bush – Hammersmith is a strong recommendation for three specific reader types:
- Budget-conscious travellers who want a clean, standardised room in a Zone 2 location without paying boutique or luxury rates.
- First-time London visitors who prioritise central Tube access over neighbourhood character or hotel aesthetics.
- Solo travellers who value reliability, predictable service, and a well-reviewed staff team.
Travellers who need guaranteed low parking costs, who want design-forward interiors, or who expect a quiet, off-the-beaten-path neighbourhood should look at the alternatives listed above.
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“Parking in the multi storey was good value at £11 for 24 hours with direct access into the hotel.”
– Tripadvisor reviewer, guest reviewer
“The hotel is within a 10-minute walk of Shepherd’s Bush Empire, Bush Theatre and Shepherd’s Bush Market.”
– Expedia, travel listing publisher
booking.com, tripadvisor.co.uk, tripadvisor.co.uk, youtube.com, tripadvisor.ie, youtube.com, tripadvisor.it, budgettraveller.org, yelp.com, tripadvisor.com, holidaycheck.de, au.trip.com, ibisshepherdshammersmith.londonahotel.com
Frequently asked questions about Ibis London Shepherds Bush – Hammersmith
Is Shepherd’s Bush a good area to stay?
Yes. Guest reviews across Booking.com and TripAdvisor give the location a score of 8.8/10 and 4.4/5 respectively, making it the hotel’s strongest feature. The area has shops, restaurants, Tube access, and the Westfield London complex within a 15-minute walk (Booking.com, Expedia).
How much is parking at the hotel?
The official daily rate is £25 per 24 hours at the Charecroft Way car park (satnav W14 0DQ) according to the Accor listing. Guest reviews on TripAdvisor mention a discounted rate of approximately £11 for 24 hours through a partnership with the W12 car park, but the £25 rate is the confirmed standard (ALL Accor, TripAdvisor parking feature).
Is ibis better than ibis Budget?
Standard ibis properties have an on-site restaurant and bar, larger rooms, and en-suite bathrooms with a separate shower area. ibis Budget rooms are smaller, often have shared or semi-private bathroom options, and do not include a full restaurant.
What is the difference between ibis and ibis Styles?
ibis Styles properties have individually designed interiors reflecting the local area and include complimentary breakfast as a standard feature. Standard ibis properties have consistent, functional design and may charge separately for breakfast.
Is there a restaurant at the hotel?
Yes. The Accor listing confirms an on-site bar and restaurant serving breakfast, lunch, and dinner, which is standard for ibis properties and not available at ibis Budget (ALL Accor).
Which part of London is Shepherd’s Bush?
Shepherd’s Bush is in west London, approximately 4 miles west of Charing Cross, within the London Borough of Hammersmith and Fulham. It is in Zone 2 on the London Underground map.
What is the address of the hotel?
The official address is 3-5 Rockley Road, London W14 0DJ, as listed on the Accor property page (ALL Accor).
Sources cited
- ALL Accor – Ibis London Shepherds Bush – Hammersmith property page (Tier 1: official listing; address, parking rate, height restriction, restaurant, Wi‑Fi)
- Booking.com – Guest reviews for Ibis London Shepherds Bush (Tier 2: aggregated scores, sub-scores for location, staff, value)
- TripAdvisor – Ibis London Shepherds Bush – Hammersmith reviews (Tier 2: overall 4.3/5, 2,530 reviews, location/service/value breakdown)
- Expedia – Ibis London Shepherds Bush – Hammersmith (Tier 2: distances to landmarks, transport, parking rate)
- TripAdvisor – Parking feature page for Ibis London Shepherds Bush (Tier 2: guest-reported discounted parking arrangement)
- Hotels.com – Ibis London Shepherds Bush – Hammersmith (Tier 2: parking rate, parking limitation note)
- TripAdvisor – verified guest review mentioning £11 parking (Tier 3: guest review, single data point)
- The Guardian – Hotel review: Ibis Shepherd’s Bush, London (2012) (Tier 2: travel trade publication context for property opening)