Britannia Hotel Birmingham: Reviews, Location, and Costs

The Britannia Hotel Birmingham sits directly opposite New Street station, making it one of the most central budget options in the city. This review digs into the hotel’s location, ownership, amenities, and the mixed feedback from recent guests — all drawn from the official operator site, booking platforms, and review aggregators. Whether you are weighing cost against convenience, the evidence here should help you decide if this is the right base for a city-centre stay.

Last checked: 2026-07-05

Location: Birmingham city centre, opposite New Street station · Nearby landmark: Bullring shopping centre (5-minute walk) · Chain: Britannia Hotels · Dining: On-site restaurant

Is the Britannia Hotel good?

Guest reviews on TripAdvisor

On TripAdvisor the Britannia Hotel Birmingham is ranked #115 out of 116 hotels in the city, placing it near the bottom of the list. This low position reflects a pattern of mixed and often negative feedback. One detailed review described a broken toilet, a constantly dripping shower, a noisy window, and a bed that did not match the double size booked (TripAdvisor user review).

Common praises and complaints

KAYAK’s aggregated review synthesis identifies two recurring themes: guests frequently praise the “excellent central location” but complain about noise levels, uncomfortable beds, cleanliness, and maintenance issues such as lifts and heating (KAYAK review synthesis). Booking.com snippets paint a slightly milder picture, describing rooms as “basic but clean” and staff as “friendly and helpful” (Booking.com).

“Guests frequently praise the hotel’s excellent central location… However, many guests report issues with noise levels… and discomfort with the beds.”

— KAYAK editorial summary

Where is the Britannia Hotel in Birmingham?

Opposite New Street station

The hotel is literally across the street from Birmingham New Street, the city’s main railway station. The official site describes it as “standing proudly on New Street” and within easy reach of the Bullring shopping centre. KAYAK measures the distance to central Birmingham at roughly 0.2 miles.

Walking distance to Bullring

The Bullring shopping centre, with its vast retail and dining options, is about a five-minute walk. The hotel’s central position means that most of Birmingham’s key attractions — including the Grand Central complex, the Arena, and the Jewellery Quarter — are within a short walk or a quick bus ride.

Who is the owner of Britannia Hotel?

Alex Langsam and his background

The Britannia Hotel chain is owned by British hotelier Alex Langsam, often referred to in the press as the “Asylum King” because of his earlier business converting former asylum buildings into hotels. Langsam built the chain by acquiring older, often distressed properties and operating them on a tight budget.

Britannia Hotels group overview

Britannia Hotels is one of the UK’s largest privately owned hotel groups, with more than 50 properties across the country. The group is known for its no-frills, low-price model — an approach that explains both the affordable rates at the Birmingham property and the frequent complaints about maintenance and décor.

“The hotel’s 214 en-suite bedrooms are tastefully furnished, with tea and coffee making facilities, TV, a telephone and hairdryer.”

— Britannia Hotels official description

What parking and dining options does the Britannia Hotel Birmingham offer?

Parking availability

The official site confirms that parking is available at the hotel, though it does not specify whether it is free or charged, nor the exact number of spaces. Because the property sits on a busy city-centre street, drivers are advised to check the most current rates and availability directly with the hotel before arrival.

On-site restaurant and menu

The hotel operates an on-site restaurant. Beyond that, official information does not list opening hours or a sample menu. Travel booking sites mention a “coffee bar” and 24-hour room service as additional dining options.