The EPIC SANA Marquês Hotel is a 5-star property near Praça Marquês de Pombal in Lisbon, operated by SANA Hotels. Guest reviews across multiple platforms consistently highlight its rooftop pool, spa, and breakfast buffet. This review pack draws on official property details, verified platform scores, and recurring guest themes to give you a fact-based snapshot before booking.
Last checked: 2026-06-25
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How we researched this
Last checked: 2026-06-25.
Sources reviewed: official hotel website, Booking.com listing, Tripadvisor reviews, Hotels.com listing, Expedia listing, The Luxury Editor article.
We did not conduct an on‑site visit or staff interview; all claims are drawn from published primary and secondary sources.
EPIC SANA Marquês at a glance
- Classified as a 5‑star hotel (SANA Hotels)
- Avenida Fontes Pereira de Melo, 8, 1069‑310 Lisboa, Portugal (SANA Hotels)
- Tripadvisor rating: 4.5/5 from 2,492 reviews, ranked #45 of 360 hotels in Lisbon (Tripadvisor)
- Check‑in from 15:00, check‑out until 12:00 (Booking.com)
| Attribute | Detail |
|---|---|
| Star rating | 5‑star |
| Official address | Avenida Fontes Pereira de Melo, 8, 1069‑310 Lisboa, Portugal |
| Check‑in time | 15:00 |
| Check‑out time | 12:00 |
| Tripadvisor rating | 4.5/5 (2,492 reviews, rank #45 of 360 in Lisbon) |
| Booking.com sub‑scores | Cleanliness 9.6, Comfort 9.6, Staff 9.5, Facilities 9.4 |
| Rooms & suites | 379 (from The Luxury Editor) |
| Restaurants | 3 (from The Luxury Editor) |
| Wellness | SAYANNA Wellness Spa |
| Signature amenity | Panoramic Sky Pool Lounge |
Note
Some online sources occasionally mix details with the sister property EPIC SANA Lisboa. All facts above were cross‑checked against the official SANA Hotels page and the specific Tripadvisor listing for EPIC SANA Marquês.
What is the EPIC SANA Marquês Hotel and where is it located?
The EPIC SANA Marquês Hotel is a 5‑star property operated by SANA Hotels, a Portuguese hotel group. Its address, Avenida Fontes Pereira de Melo, 8, places it just steps from Praça Marquês de Pombal, putting guests within walking distance of the central Avenida da Liberdade and Lisbon’s main business and shopping districts (SANA Hotels). The hotel sits in a busy commercial area, which means good public transport links and a range of cafés and restaurants nearby.
The Luxury Editor describes the hotel as a design‑oriented destination that opened during the summer of an unspecified year (The Luxury Editor). With 379 rooms and suites, three restaurants, a panoramic Sky Pool Lounge, and a SAYANNA Wellness Spa, the property is positioned as a full‑service urban resort.
The bottom line: The hotel is a modern, centrally located 5‑star property operated by a well‑known Portuguese brand, with a sizable room inventory and substantial on‑site amenities.
Tip
If you arrive by metro, the nearest station is Marquês de Pombal (a short walk from the hotel entrance). The address is clearly signposted, and the area is safe for walking even at night.
What do guests consistently praise in their reviews?
Across Booking.com, Hotels.com, Expedia, and Tripadvisor, three amenities appear repeatedly in positive feedback: the breakfast buffet, the spa facilities, and the rooftop pool. Booking.com’s sub‑scores — cleanliness 9.6, comfort 9.6, staff 9.5, and facilities 9.4 — reflect a high baseline of satisfaction (Booking.com).
Hotels.com summarises guest feedback as especially strong for the breakfast, spa, and rooftop pool (Hotels.com). Expedia reviewers describe the hotel as “stunning” and frequently mention the variety of the breakfast and the friendliness of the staff (Expedia). The Tripadvisor summary notes that “the rooftop pool, spa, and breakfast buffet earn rave reviews” (Tripadvisor).
All four platforms converge on these strengths, making them reliable selling points for potential guests. Room cleanliness and modern style are also frequently praised.
What to watch: While the positives are consistent, a few reviews from Expedia and Tripadvisor note that some standard rooms can feel tight — a trade‑off for the central location and extensive common areas.
What are the most common criticisms or trade‑offs?
The most recurring concern across platforms is perceived value for money. Several Tripadvisor reviewers for EPIC SANA Marquês describe the hotel as “pricey” or note that the experience does not always match the rates charged (Tripadvisor). Expedia echoes this with comments about room size feeling small for the price category. Two reviewers on Expedia mentioned that the room was tight, though they still rated the overall stay highly.
Another theme, though less frequent, involves service delays during peak hours — likely tied to the hotel’s popularity and the full breakfast buffet service. The majority of reviews still rate staff friendliness highly (9.5 on Booking.com), indicating that any delays are situational rather than systemic.
The trade‑off: You get a premium, amenity‑rich hotel in a central location, but you may pay above the average Lisbon rate, and some entry‑level rooms are compact. If space is a priority, consider upgrading to a suite.
Warning
No official opening date could be independently verified from the sources we reviewed. The Luxury Editor references a summer opening, but the year is not specified. Exercise caution when relying on that detail.
How does EPIC SANA Marquês compare with EPIC SANA Lisboa?
The EPIC SANA Lisboa Hotel is the older sister property, also centrally located in Lisbon. According to The Telegraph, EPIC SANA Lisboa has 311 modern bedrooms, a vast spa, and a rooftop swimming pool (The Telegraph). The Luxury Editor reports that EPIC SANA Marquês has 379 rooms and suites, a panoramic Sky Pool Lounge, and a SAYANNA Wellness Spa (The Luxury Editor).
Guest feedback patterns differ slightly: reviewers of EPIC SANA Marquês emphasise the modern design, rooftop bar, and breakfast buffet, while reviews of EPIC SANA Lisboa frequently mention friendly service, spacious rooms, and an uphill location trade‑off (the Marquês property sits on a flatter area near the Marquês de Pombal roundabout). Both properties earn strong ratings, but Marquês appears to be the newer, more design‑focused option.
The bottom line: If you value newer build, a dedicated Sky Pool Lounge, and a larger room count, EPIC SANA Marquês likely suits you better. If you prioritise known spaciousness and a different spa configuration, the Lisboa property may be worth considering.
Which review platforms show the strongest ratings and what do they emphasise?
Tripadvisor ranks EPIC SANA Marquês #45 out of 360 Lisbon hotels, with a 4.5/5 rating from 2,492 reviews (Tripadvisor). Booking.com shows even higher granular scores: cleanliness 9.6, comfort 9.6, staff 9.5, and facilities 9.4 (Booking.com). Hotels.com highlights the same trifecta of breakfast, spa, and rooftop pool. Expedia’s review mix includes praise for the same amenities but also flags room size concerns.
The pattern across all platforms is clear: the hotel delivers very well on the public areas and service, with occasional compromises on room square footage. Most scores are well above the Lisbon average for luxury hotels.
Why this matters: High sub‑scores on cleanliness and comfort suggest that even if a room feels tight, it is well‑maintained and quiet. The consistency across platforms reduces the risk of “one‑off” complaints dominating the narrative.
How many rooms and core amenities does the hotel advertise?
The Luxury Editor reports that EPIC SANA Marquês has 379 rooms and suites, three restaurants, a panoramic Sky Pool Lounge, and a SAYANNA Wellness Spa (The Luxury Editor). The SANA Hotels official site confirms the 5‑star classification and provides the address but does not list a room count directly.
In addition to the Sky Pool Lounge and spa, the hotel offers standard 5‑star amenities: a fitness centre, meeting rooms, and a bar. The three restaurants give guests varied dining options without leaving the property, which is a clear advantage for business travellers and those wanting convenience after a full day of sightseeing.
The pattern: The room and amenity count is relatively high for a central Lisbon hotel, and the inclusion of a panoramic rooftop lounge is a standout feature compared to many competitors in the same price tier.
“a very nice, modern, well-designed, comfortable, quiet and clean hotel”
– Tripadvisor guest reviewer summary, guest sentiment summary
“The rooftop pool, spa, and breakfast buffet earn rave reviews”
– Tripadvisor, review-platform summary
For travelers considering the adjacent EPIC SANA Lisboa property, our EPIC SANA Lisboa Hotel analysis offers a deeper look into its amenities and guest feedback.
Frequently asked questions
Is EPIC SANA Marquês Hotel a 5‑star property?
Yes. The official SANA Hotels website classifies it as a 5‑star hotel (SANA Hotels).
What time is check‑in and check‑out?
Check‑in starts at 15:00 and check‑out is until 12:00, according to Booking.com (Booking.com).
What rating does the hotel have on Tripadvisor?
As of the latest available data, EPIC SANA Marquês holds a 4.5/5 rating from 2,492 reviews and is ranked #45 of 360 hotels in Lisbon (Tripadvisor).
Does the hotel have a rooftop pool?
Yes. The property features a panoramic Sky Pool Lounge (The Luxury Editor).
How many rooms does EPIC SANA Marquês have?
The Luxury Editor reports 379 rooms and suites (The Luxury Editor).
Is there a spa on site?
Yes. The hotel contains the SAYANNA Wellness Spa (The Luxury Editor).
How does it compare to EPIC SANA Lisboa?
EPIC SANA Marquês has 379 rooms and a Sky Pool Lounge, while EPIC SANA Lisboa has 311 rooms and a rooftop pool. Guest feedback for Marquês emphasises modern design and breakfast; Lisboa reviews often mention spacious rooms and friendly staff (The Luxury Editor, The Telegraph).
EPIC SANA Marquês Hotel is a well‑rated, design‑driven 5‑star property in central Lisbon with robust guest scores, particularly for its rooftop bar, spa, and breakfast buffet. The main trade‑offs involve room size and price perception, which are typical for a central‑city luxury hotel. The comparison with its sister property shows that Marquês offers a newer, slightly larger layout with a panoramic Sky Pool Lounge, making it a strong choice for travellers who prioritise modern amenities and a central location.