Charlton House Hotel Review: Luxury Spa Countryside Retreat

Montigo Resorts Somerset at Charlton House brings a Singaporean hospitality group’s vision to a Grade II listed country house near Shepton Mallet, blending a 17th-century oak-panelled estate with an Asian-inspired spa concept. This review examines the property’s 28 rooms, its Montigo Spa, dining options, and what verified guest feedback reveals about the experience in 2025, drawing on the official website, lifestyle reviews, and booking platforms.

Last checked: 2026-06-07

Property name: Montigo Resorts Somerset at Charlton House ·
Location: Shepton Mallet, Somerset, England ·
Number of rooms: 28 unique rooms and suites ·
Star rating: Not explicitly stated in inputs; described as luxury ·
Spa: Yes (Charlton House spa) ·
Grade listed: Grade II listed

Is Charlton House a five-star hotel?

Montigo Resorts Somerset at Charlton House does not carry an official star rating in the sources reviewed. The property is consistently described as a “luxury” countryside hotel, but no AA or VisitEngland star classification appears on the official site or in the 2025 reviews examined. By comparison, Carton House in Kildare, a separate property under the same group, is explicitly marketed as a five-star hotel. At Charlton House, the luxury positioning rests on its Grade II listed architecture, the Montigo Spa, and the 28 individually designed rooms rather than a formal star rating.

The bottom line: Guests should expect a boutique luxury experience without an official five-star badge. The hotel’s appeal lies in its heritage setting and spa facilities, not a star classification.

Who owns Montigo Resorts?

Montigo Resorts is owned by KOP Properties, a Singapore-based hospitality and property group. The group acquired Charlton House and rebranded it under the Montigo Resorts portfolio in 2023, according to a YouTube review by travel journalist Mark Bibby Jackson. The ownership brings an Asian-inspired spa concept to the English countryside, a signature of the Montigo brand which also operates Montigo Resorts Nongsa in Batam, Indonesia.

What this means: The property benefits from the operational and branding resources of an established international hospitality group, but the transition from the previous Mulberry-linked ownership era is still relatively recent.

What is Montigo Resort known for?

The Montigo Resorts brand operates two distinct properties. Montigo Resorts Nongsa in Batam is known for luxury beachfront villas and an all-inclusive resort experience. Montigo Resorts Somerset at Charlton House, by contrast, is a countryside spa hotel centred on a Grade II listed manor house. The Somerset property’s unique selling point is the Montigo Spa, described by City Girl Network as an “Asian spa experience” inspired by Bali’s natural springs and Somerset’s Roman bath tradition. The spa features an advanced hydrotherapy pool, outdoor hot tub, sauna, steam room, and thermal facilities, with treatments using Elemis products.

Luxury beachfront villas in Batam

Montigo Resorts Nongsa offers private pool villas, multiple dining venues, and a dedicated kids’ club, positioning it as a family-friendly beach resort. The property is a 45-minute ferry ride from Singapore.

Countryside luxury at Charlton House

At Charlton House, the emphasis is on heritage, tranquillity, and wellness. The 28 rooms are spread across the historic main house and a modern extension, with an eclectic, designer-led country-house style. Dining options include the formal Charlton House Restaurant in the conservatory, plus the more casual Bobo’s Bistro and Tiigo. A 2025 review on Ernie’s Adventures cited a three-course à la carte dinner price of £52.

The pattern: The brand’s two properties serve very different markets. Charlton House is not a beach resort; it is a heritage spa hotel for countryside escapes.

How much does it cost to stay at Montigo Resorts?

Exact prices vary by season, room type, and booking channel. Based on 2024–2025 sources, entry-level room rates at Montigo Resorts Somerset at Charlton House fall in the range of approximately £150 to £182 per night including breakfast. Hotel Scoop reported rates starting at around £150 per night. A 2025 dog-friendly travel review on Ernie’s Adventures cited overnight stays from about £182 per night including breakfast. City Girl Network gave an “average price” of roughly £152 per night for two guests with breakfast.

On TripAdvisor’s partner pricing display, a sample rate is shown as US$193 per night (fully refundable, taxes excluded), reflecting dynamic online pricing for international bookers. For more details on this luxurious countryside spa hotel, check out Відгуки про Britannia Hotel Stockport.

The trade-off: Direct bookings via the Montigo Resorts Somerset website reportedly include complimentary spa access, while guests who book via third-party sites may be charged around £30 extra to use the gym and spa facilities, according to City Girl Network.

Are Montigo Resorts all-inclusive?

Montigo Resorts Nongsa in Batam offers all-inclusive packages. Montigo Resorts Somerset at Charlton House does not appear to offer an all-inclusive option based on the sources reviewed. The property likely operates on a room-only or bed-and-breakfast basis, with dining charged separately. The 2025 reviews examined mention breakfast-inclusive rates but do not reference all-inclusive packages for the Somerset property.

The implication: Guests should budget separately for meals and spa treatments unless booking a package that explicitly includes them.

Location and getting there

Montigo Resorts Somerset at Charlton House is located approximately 1.3 miles from Shepton Mallet town centre and about 2.9 miles from the Royal Bath & West Showground, making it a popular base for events like the Bath & West Show and Glastonbury Festival. Access by car is straightforward, with free on-site parking available. Public transport is limited: the closest train stations are Castle Cary and Frome, each about a 15-minute taxi ride away, as noted by City Girl Network. A car is strongly recommended for reaching the hotel and exploring the surrounding Somerset countryside.

Alternatives in the Montigo Resorts set

Within the Montigo Resorts portfolio, the primary alternative is Montigo Resorts Nongsa in Batam, Indonesia, which offers a beachfront resort experience with private pool villas and all-inclusive packages. Carton House in Kildare, Ireland, is a separate property under the same group but is a five-star golf and spa resort, not a countryside spa hotel. For travellers specifically seeking a countryside spa break in Somerset, Charlton House is the group’s only UK property.

What to watch: If you are comparing Charlton House with other Somerset country-house spa hotels, the Montigo brand’s Asian-inspired spa concept and the Grade II listed heritage are the key differentiators.

Our pick: Who should stay at Montigo Resorts Somerset at Charlton House?

For another exceptional countryside spa experience, consider The Elms Hotel and Spa in Worcestershire.

Frequently asked questions